Friday 14 May 2021

The Minister for Public Expenditure and Reform, Michael McGrath, TD, today, Friday 14th May 2021 published the 2020 Civil Service Employee Engagement Survey Report.

The 2020 Civil Service Employee Engagement Survey was conducted in September 2020.

This report is the third in a series of three surveys carried out in 2015, 2017 and 2020 to measure staff perception on a number of themes including; employee engagement, commitment to the organisation, well-being and coping with change.

This survey has gained the highest response rate to the three surveys conducted to date, with 26,822 civil servants (65% of the workforce) responding. This is a 26 point increase on the 2015 survey.

Speaking today the Minister said:

I am pleased to announce the launch of the 2020 Civil Service Employee Engagement Survey report. This is the third report in a series of three surveys and it provides us with a rich body of data to inform future policy development

The Minister further added:

As we are all aware, the challenges of the last 14 months have demonstrated the necessity of a responsive, agile and professional Civil Service. This report highlights the improvements and gains that have been made as a result of the Civil Service Renewal Plan and demonstrates the worth of undertaking engagement surveys to measure staff perceptions. It also shows us that work is still needed to address challenging areas. The forthcoming Civil Service Renewal 2030 Strategy will continue to build upon the successes of the Civil Service Renewal Plan to address these challenges. I would like to thank everyone who took the time to have their say.

The results of the 2020 survery are very positive with improvements in 21 out of the 23 themes since 2015.

The results reflect the impact of the Civil Service Renewal Plan and the interventions implemented by organisations in response to their 2015 and 2017 survey results.

It provides in a rich body of data which will inform the development of future policies and initiatives with respect to employee well-being and workplace supports.

The results compare well with the results of similarly-focused consultations held internationally.